Your Privacy Our Highest Priority

1. Introduction

Sport bet ("We", "Platform") is committed to providing a safe and transparent online betting environment for users in Bangladesh. This Privacy Policy explains how your personal information is managed when you ("Member", "You") use our website, mobile app, or related services.

We do not tolerate any breach of privacy. Your information is used solely to improve our service quality and meet legal obligations. sport bet follows international data protection standards.

2. What Information We Collect

Sport bet collects two types of information: details you provide directly, and data collected automatically.

Information provided directly

• Identity Document Information: Full name, date of birth, national ID number (for KYC)
• Contact Information: Mobile number, email address, home address
• Financial Information: Payment method (Mobile Pay/Nagad number) and transaction history
• Account Information: Username, password (encrypted), and preferred settings
• Verification Documents: NID/Passport photo, selfie, proof of address

Automatically Collected Information

• IP Address & Device ID
• Browser type, operating system, and screen resolution
• Time spent on site, pages visited, and click behavior
• Betting history, win/loss records, and preferred events
• Login time, location data (where applicable), and session information

Data Type	Purpose	Mandatory?
Name and date of birth	Identity Verification & Age Confirmation	Yes
Mobile Number	OTP Verification & Security Alerts	Yes
Payment Information	Deposit & Withdrawal Processing	Yes
NID/Passport	KYC Legal Obligations	Yes
Browsing Data	Service Improvement & Fraud Prevention	No (opt-out available)
Location Data	Geo-Restriction Check	No

3. How Information Is Collected

Sport bet collects information from several sources. Each source is listed transparently below:

• Registration Form: Information you provide directly when creating an account.
• KYC Process: Documents uploaded for identity and address verification.
• Payment Gateway: Information received from payment providers during deposits or withdrawals.
• Cookies & Tracking: Browsing data collected automatically during your visit to the site.
• Live Chat & Support: If you contact support, your conversation details may be stored.
• Third-Party Verification Providers: In certain cases, approved third-party services may be used for identity verification.

4. How Your Information Is Used

Sport bet uses your information only for the purposes listed below. It is never used for any other reason.

• Account Management: Account registration, login, password recovery, and security verification.
• Transaction Processing: Smooth processing of deposits, withdrawals, and bonus payouts.
• Compliance with legal obligations: Meeting KYC, AML (anti-money laundering), and regulatory authority requirements.
• Fraud Prevention: Detecting and blocking suspicious activity.
• Service Improvement: Analysing user experience to improve the platform.
• Contact: Sending important updates, security alerts, and account-related notifications.
• Personalized experience: Showing promotions and offers tailored to your preferences (subject to your consent).
• Responsible Gaming: Detects unusual betting patterns and provides assistance when needed.

5. Data Sharing Policy

Sport bet may share information with the following parties where limited and necessary:

• Payment Providers: Mobile Pay, Nagad, and other approved payment services — used solely to process transactions.
• KYC Verification Services: Authorised third-party services used to verify identity.
• Legal Authorities: When required by a court order or a lawful directive from a regulatory authority.
• Security Partners: Specialized services to prevent cyber fraud and money laundering.
• Technology Partners: Cloud and server services required to operate the platform.

All parties listed above operate under strict confidentiality agreements and are not permitted to use your data for their own purposes.

6. Cookie Policy

Sport bet uses cookies on its website and app. Cookies are small data files stored in your browser that make site visits smoother and more personalised.

Cookie Type

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Performance Cookies: Monitors site loading speed. You can opt out.
• Functional Cookies: Remembers your language and preference settings.
• Analytics Cookies: Used to analyse user behaviour and improve our services.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

7. Data Security

Sport bet uses industry-standard technology to keep your data secure. Our security measures include:

• SSL/TLS Encryption: All data transmitted on this site is protected with 256-bit SSL encryption.
• Password Hashing: Your password is hashed using the bcrypt algorithm and stored securely — no one can view it in plain text.
• Two-factor authentication (2FA): OTP verification for logins and large transactions.
• Firewall & IDS: Active security measures to prevent unauthorized access and cyberattacks.
• Regular Security Audits: Regular vulnerability assessments conducted by independent third-party experts.
• Data Segmentation: Different types of data are stored on separate servers, making it significantly harder to compromise all at once.

8. Data Retention

Sport bet does not retain your data longer than necessary. The table below outlines the retention period for each type of information.

Data Type	Retention Period	Reason
Account & Identity Information	5 years after account closure	Legal Obligation
Transaction History	7 years	AML Compliance
KYC Documents	5 years	Regulatory Requirements
Support Conversations	3 years	Dispute Resolution
Cookie & Session Data	At end of session or up to 365 days	Functionality
Analytics Data	2 Years (Anonymised)	Service Improvement

9. Your Rights

As a member of the sport bet platform, you have the following rights over your personal information:

To exercise these rights, please support@sportbet-jit.com Send us an email at the address provided. We will do our best to respond within 30 business days.

10. Protection of Minors

Sport bet is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age verification is mandatory as part of the KYC process.

If a parent believes their child has registered by mistake, please contact our support team immediately. We will close the account right away and delete all associated data.

11. Policy Changes

Sport bet may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via your registered mobile number or email. Continued use of the site after any changes constitutes acceptance of the updated policy.

The date of the most recent update will always be shown at the top of this page.

12. Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

• Email: support@sportbet-jit.com
• Live Chat: Click the chat button at the bottom right of the site
• Help Center: help-center Go to Page